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FAQs

How do I import contacts from the SIM card?

You can import contacts from the SIM card from the native Contacts app. Run the Contacts app -> Select: Import from SIM card -> Touch:+ to select individual contacts to...

How do we resolve issues with Hang/Restart problem while upgrading the Handset via FOTA or USB Storage option?

If the phone is not responsive, it doesn’t boot, or it doesn’t charge, then send the phone to an Authorized Service Center.

How do I use my phone as a modem?

If you have a Windows* 7 PC, you can accomplish this doing the following steps: Go to: Settings -> Tethering & portable hotspot, and Select: USB...

How do I setup the phone as a Wi-Fi hotspot?

You can setup the phone as a Wi-Fi hotspot by going to Menu -> Wireless & networks -> Tethering and portable hotspot -> Portable Wi-Fi hotspot.

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How do I enable Bluetooth pairing on the phone?

You can enable Bluetooth pairing on the phone by going to Menu -> Wireless & networks -> Bluetooth -> Bluetooth settings->. Select from the list of available...

How do I erase the phone?

You can reset the phone by doing a factory data reset following these steps: From Settings -> Privacy -> Factory data reset -> Reset phone -> Erase everything -> Phone...

Phone not connecting to GPRS or Wi-Fi

There could be many reasons why the phone is not connecting to GPRS or WiFi.

1. Make sure that the phone is not on airplane mode. Go to Settings -> Wireless...

How do I set a ring tone for a particular contact?

To set a ringtone for a particular contact, Select: the contact you want to assign a specific ringtone then Select: MENU, -> Options from menu options that have appeared. Then choose the...

How can I change a contact's primary number on phone?

To change a contact's primary number, Select: Contacts -> Select the particular contact you would like to edit, Select: MENU -> Edit contact.

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How can I improve the battery life of my phone?

To optimize the battery usage of the phone, kindly note the following points:

1. Adjust the phone's Brightness to suitable levels as usually the backlight is the biggest consumer of...

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